Business Writing Skills

"business writing skills"

Business writing is one of essential skills in the workplace, an absolute necessity for those who work in the business world. An excellent business-writing can save productive hours in the making, avoids unnecessary misunderstanding and crisis, and conveys powerful messages to the readers/stakeholders in the company. It will support the effectiveness and efficiency of communication processes and company’s performances.

To address the issue of business writing competencies for employees, a workshop is to be conducted. This workshop offers a fundamental understanding of business writing and some best practices that participants can learn from.

The workshop is designed to involve participants actively with many practical writing exercises done in a fun-educational environment using adult- learning principles. In it, participants will find mini presentations, group and lead discussion, games enrich the learning points, music and video clip, and feedback and evaluation.


  • Achieving Success with Effective Business Communication (Writing)
    • Understanding the principles, rules and guidelines of business communication
    • Understanding personal writing style vs. style of writing reports on demand
    • Observing House Style (rules of the company)
    • Accountability & Legal implication of in-writing information
    • Common mistakes and failures that usually occurs in the writing
    • The do’s and don’ts of writing email, memo, minutes of meeting, report and proposal
    • The role of emotional and social quotients in writing process
  • Writing Techniques: The Preparation Stages
    • Establish primary aim and objective of the writing
    • Identifying the readers’ characters, expectations and needs, behavior, and knowledge
    • Selecting and filtering the source materials for your writing, and sorting based on the principle of JIS (Justify, Importance, Simplify) the importance and the need to simplify
    • Planning the structure of the writing (MIF – Most Important First)
  • Writing Techniques: The Writing Stages
    • Applying steps of writing process (Structure, clear & concise content, expression and context of business writing)
    • Crafting brief yet powerful messages
    • Crafting messages for electronic media
    • The use of visual media aids such as charts, diagrams, info graphic in your report
    • Applying professional business standards in the writing process
    • Writing in Action (practical exercise)
  • Writing Techniques: Editing Stages
    • Words and its power ‒ how to use clear, concise and powerful words to convey your messages
    • Selection of words that correspond to the topic of the writing, grammar, punctuation
    • Practice how to edit a writing (email, Minutes of Meeting, memo, report, proposal, presentation)
    • Editing in Action (practical exercise)
    • Practice to perfection: applying points learned during the session into a practical exercise of writing, editing and formatting

Recommended Participants:
This program is recommended for any professionals who are willing to improve their understanding of English business writing principles and be able to practice various business documents in a clear, concise manner according your objective.

Training Schedule 2017:

February 20 – 21
April 4 – 5
July 25 – 26
September 13 – 14
November 29 – 30