
Assertive Communication for Professionals
2-Days Workshop
Assertive communication is a critical skill for all emerging professionals to develop. It helps you communicate more confidently, deal with difficult situations efficiently, and be more authentic in your interactions with others. A great assertive level in your team will decrease the likelihood of miscommunication, misunderstandings, misdirection, and mistakes.
People with an excellent assertive level will have the confidence to speak up for themselves in a manner that is respectful and appropriate for the work environment. This behavior is also crucial to build trust with discipline and empathy.
Practicing assertiveness skills creates a culture of accountability and a workplace environment where people treat one another with mutual respect. Assertiveness can be an efficient approach because you can earn the appreciation of others by supporting them. People who feel valued by their supervisors are more likely to respect their authority.
This Assertive Communication for Professionals workshop will sharpen participants’ assertive communication skills and elevate them to a higher level in performing their job and managing their teams.
Essential Benefit for Participants:
- Hone your assertive communication skill effectively
- Having a better understanding of the importance of assertive behavior
- Know how to react & respond with self & others
- Able to apply the critical strategies of assertive and proactive communication
Program Outline:
- Re-visiting Communication Foundation
- Communication principles & model
- Barriers in communication
- 5V’s of Communication: Values, Vibes, Verbal, Vocal, Visual (body language), and other non-verbal communication
- Understanding assertive and proactive behaviors and why they are essential in your communication, career, and relationship
- The Way We Behave and Communicate with Self and Others: Reactive and Responsive
- Reactive behavior: aggressive, passive-aggressive, passive and submissive
- Responsive behavior: assertive and proactive
- How To Develop Your Assertive and Proactive Quality In You
- What hinders your assertive & proactive behaviors
- Keys to assertive and proactive communication
- Build up your confidence with discipline and empathy
- Strategies to Apply Responsive Communication
- Do’s and don’ts of assertive and proactive communication
- Dealing with reactive behaviours in communication
- Projecting your assertive and proactive behaviours
- Understanding Communication Key Success Factors in the Workplace
- Empowering Intra and Interpersonal skills to grow confidence
- The art of active listening
- Interpreting messages verbal and non-verbal
Training Methods:
This training is delivered comprehensively, yet in a light and interesting way, to get participants active involvements and ownership of the subject, using participants’ own works and cases. While it is structured and organized, the training allows room for flexibility and responsiveness to the need of participants. Participants will be challenged with practices that may test their comfort zone in dealing with the subject.
Each stage of the sessions above will include various exercises, such as individual micro presentation, group discussion, group presentation, QA, hands-on practice according to the learning points, observing a presentation, feedback & evaluation, fun quiz.
Recommended Participants:
Any existing & future Supervisors, Managers & Team Leaders who wish to perform and to deliver better performance at their organization.
Tailor-Made Program:
We are aware and understand that every organization is unique in terms of its leadership, management, nature, culture, challenges, and needs. Therefore, we are ready to listen to your unique needs for the training and any gaps that need to be answered with the training. Training content can be tailored to the specific needs of you as our client, and we are open to discussing changes that may occur due to some circumstances.
This program is only available in In-House Training (IHT) and On-Demand Class (ODC) formats. Any customization on this program is available. Don’t hesitate to get in touch with our team for further discussion.
Face-to-Face Public Schedule:
1 – 2 February 2023
13 – 14 March 2023
10 – 11 May 2023
5 – 6 July 2023
6 – 7 September 2023
30 – 31 October 2023
4 – 5 December 2023
Virtual Learning Experience (Online) Public Schedule:
17 – 18 January 2023
10 – 11 April 2023
5 – 6 June 2023
2 – 3 October 2023
1 – 2 November 2023
Tailor-Made Program:
We are aware and understand that every organization is unique in terms of its leadership, management, nature, culture, challenges, and needs. Therefore, we are ready to listen to your unique needs for the training and any gaps that need to be answered with the training. Training content can be tailored to the specific needs of you as our client, and we are open to discussing changes that may occur due to some circumstances.
This program is only available in In-House Training (IHT) and On-Demand Class (ODC) formats. Any customization on this program is available. Don’t hesitate to get in touch with our team for further discussion.
Contact Our Team
Marketing Office
One Pacific Place 15th Floor
Sudirman Central Business District
Jl. Jend. Sudirman Kav. 52-53
Jakarta 12190

As the country moves to reopen our economy, it is important that we do so safely, sustainability and successfully. Foster & Bridge Indonesia would like to keep our team and learning partners safe — and feeling safe – as we return to “normal” operations.
To aid all workshop classes to reopen, our Business Group, Formasi Accoladia shares a set of protocols to help workshop delivery plans to protect the health of our team and learning partners, minimizing the risk of transmission of the COVID-19 virus.