Business Writing Skills

Craft Clear Message. Effectively

Duration: 2-Days

Business writing skills is one of essential skills in the workplace, an absolute necessity for those who work in the business world. An excellent business-writing can save productive hours in the making, avoids unnecessary misunderstanding and crisis, and conveys powerful messages to the readers/stakeholders in the company. It will support the effectiveness and efficiency of communication processes and the company’s performance.

To address the issue of business writing competencies for employees, a workshop is to be conducted. This workshop offers a fundamental understanding of business writing and some best practices that participants can learn from.

The business writing skills workshop is designed to involve participants actively with many practical writing exercises done in a fun-educational environment using adult-learning principles with mini-presentations, group discussions, games enriching the learning points, music, video clip, and feedback.

Training Outline:

• Achieving Success with Effective Business Communication (Writing)
  • Understanding the principles, rules and guidelines of business communication
  • Understanding personal writing style vs. style of writing reports on demand
  • Observing House Style (rules of the company)
  • Accountability & Legal implication of in-writing information
  • Common mistakes and failures that usually occur in the writing
  • The do’s and don’ts of writing emails, memos, minutes of meetings, reports and proposal
  • The role of emotional and social quotients in the writing process

• Writing Techniques: The Preparation Stages
  • Establish the primary aim and objective of the writing
  • Identifying the readers’ characters, expectations and needs, behavior, and knowledge
  • Selecting and filtering the source materials for your writing, and sorting based on the principle of JIS (Justify, Importance, Simplify) the importance and the need to simplify
  • Planning the structure of the writing (MIF – Most Important First)

• Writing Techniques: The Writing Stages
  • Applying steps of the writing process (Structure, clear & concise content, expression, and context of business writing)
  • Crafting brief yet powerful messages
  • Crafting messages for electronic media
  • The use of visual media aids such as charts, diagrams, infographic in your report
  • Applying professional business standards in the writing process
  • Writing in Action (practical exercise)
• Writing Techniques: Editing Stages
  • Words and its power ‒ how to use clear, concise and powerful words to convey your messages
  • Selection of words that correspond to the topic of the writing, grammar, punctuation
  • Practice how to edit a writing (email, Minutes of Meeting, memo, report, proposal, presentation)
  • Editing in Action (practical exercise)
  • Practice to perfection: applying points learned during the session into a practical exercise of writing, editing and formatting

Training Methods:

This training is delivered comprehensively, yet in a light and interesting way, to get participants’ active involvements and ownership of the subject, using participants’ own works and cases.  While it is structured and organized, the training allows room for flexibility and responsiveness to the need of participants. Participants will be challenged with practices that may test their comfort zone in dealing with the subject.

Each stage of the sessions above will include various exercises, such as individual micro presentation, group discussion, group presentation, QA, hands-on practice according to the learning points, observing a presentation, feedback & evaluation, fun quiz.

Recommended Participants:

This program is recommended for any professionals who are willing to improve their understanding of English business writing principles and be able to practice various business documents in a clear, concise manner according your objective