Every company & organization strives and promises excellent customer experience to their existing and potential customers. No one would argue that without its customers or clients no organization may exist in the first place. It is their mission. It is their reason for existence. Any organizations who fail in providing good customer experience will neverRead more
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What happen if a sales person failed to lead a conversation? A talkative or well-trained sales person might sail any conversation with ease, but what about a new sales person or a rather quiet person? Have you been struggling to gather enough energy? Or frustrated with your lack communication skills just to even start aRead more
Business writing skills is one of the essential skills in the workplace, an absolute necessity for those who work in the business world. An excellent business writing can save productive hours in the making, avoid unnecessary misunderstanding and crisis, and convey powerful messages to the readers/stakeholders in the company. It will support the effectiveness andRead more
Everyone of us deals with problems and has to make decisions every single day in our life. From the moment we open our eyes in the morning until we go to sleep at night, we have to solve problems that come to our way and have to make decisions. For both our personal and professionalRead more
Being in managerial position and level it is imperative that every leader understands the financial aspects of their daily activities. With this understanding, it is expected that every manager can analyze and make the right decision for their unit and organization as a whole. This course is specifically designed to equip managers and professionals withRead more
In this day and age, every professional are expected to be able to communicate well. To be a good supervisors or managers, professionals must be able to understand how to reach their subordinates, as well as to communicate to the management in clear and effective manner. Communication skill includes listening skill, build relationship, set clearRead more
2-Days Training Like it or not. Whether everybody realizes it or not, we are negotiating all the time. Negotiating is about resolving differences. People who can master the process of negotiation find they can save money and time, develop a higher degree of satisfaction with outcomes at home and at work., and earn greater respectRead more
4 – days (4 contact hours/session) A change is as inevitable in business as it is in our life. Changes are ever-present and are affecting us as well as demanding our capability to respond for our continuity. And to be able to deal with change, it is important that we embrace, strategize, and manage theseRead more
Presentation skill is a paramount. The information you present is often critical for you or for the organization. And the way you do it, good or bad can make a difference not only to your very own career and reputation, but also to people’s life and your organization’s performance. The ability to communicate and presentingRead more
