Every company & organization strives and promises excellent customer experience to their existing and potential customers. No one would argue that without its customers or clients no organization may exist in the first place. It is their mission. It is their reason for existence. Any organizations who fail in providing good customer experience will neverRead more
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What happen if a sales person failed to lead a conversation? A talkative or well-trained sales person might sail any conversation with ease, but what about a new sales person or a rather quiet person? Have you been struggling to gather enough energy? Or frustrated with your lack communication skills just to even start aRead more
Business Writing Skills Craft Clear Message. Effectively Duration: 2-days Business writing skills is one of the essential skills in the workplace, an absolute necessity for those who work in the business world. An excellent business writing can save productive hours in the making, avoid unnecessary misunderstanding and crisis, and convey powerful messages to the readers/stakeholdersRead more
Everyone of us deals with problems and has to make decisions every single day in our life. From the moment we open our eyes in the morning until we go to sleep at night, we have to solve problems that come to our way and have to make decisions. For both our personal and professionalRead more
Finance for Non-Finance Managers Business Finance for All Managers Duration: 2-days Being in a managerial position and level, every leader must understand the financial aspects of their daily activities. With this understanding, every manager is expected to analyze and make the right decision for their unit and organization. This Finance for Non-Finance program is designedRead more
Communication Skills for Supervisors & Leaders Communicate Effectively & Make Impact as A Leader Duration: 2-Days In this day and age, every professional are expected to be able to communicate well. To be good supervisors or managers, professionals must be able to understand how to reach their subordinates, as well as to communicate to theRead more
Negotiation Skills for Professionals For All Professionals from All Industries Duration: 2-Days Like it or not. Whether everybody realizes it or not, we are negotiating all the time. Negotiating is about resolving differences. People who can master the process of negotiation find they can save money and time, develop a higher degree of satisfaction withRead more
Change Management for Professionals Managing the Inevitable Duration: 2-days A change is as inevitable in business as it is in our life. Changes are ever-present and are affecting us as well as demanding our capability to respond for our continuity. And to be able to deal with change, it is important that we embrace, strategize,Read more
High Impact Presentation Skills Present Professionally & Full of Confidence Duration: 2-days Presentation skill is paramount. The information you present is often critical for you or for the organization. And the way you do it, good or bad can make a difference not only to your very own career and reputation, but also to people’sRead more
