Communication Skills for Supervisors & Leaders
Communicate Effectively & Make Impact as A Leader
Duration: 2-Days
In this day and age, every professional are expected to be able to communicate well. To be good supervisors or managers, professionals must be able to understand how to reach their subordinates, as well as to communicate to the management in clear and effective manner.
Communication skill includes listening skill, build relationship, set clear priorities, facilitate collaboration, and conveys the organization’s vision. Without a doubt, any supervisors/managers who excel all of those skills are good leaders.
This interactive communication skills online workshop is designed to include discussions of techniques to promote effective communication and gives you techniques to fine-tune your existing communication skills and elevate the skills to better fit with your role as managers & supervisors.
Outline:
- Refreshing the understanding of communication principles & model
- In a nutshell: verbal, vocal, visual (body language) and other non-verbal communications
- Understanding Communications Key Success Factors in the workplace
- Interpersonal skill needed in the workplace
- The art of listening; verbal & non-verbal
- Improving Understanding of self and other’s Communication Style
- Understanding typical team communication styles & goals
- The value of communication excellence
- Identifying communication challenges faced by supervisor/manager
- Giving appreciation & constructive feedback
- Re-designing communication style that thruthfully yours
Training Methods:
This training is delivered comprehensively, yet in a light and interesting way, to get participants active involvements and ownership of the subject, using participants’ own works and cases. While it is structured and organized, the training allows room for flexibility and responsiveness to the need of participants. Participants will be challenged with practices that may test their comfort zone in dealing with the subject.
Each stage of the sessions above will include various exercises, such as individual micro presentation, group discussion, group presentation, QA, hands-on practice according to the learning points, observing a presentation, feedback & evaluation, fun quiz.
Recommended Participants:
Any existing & future Supervisors, Managers & Team Leaders who wish to perform and to deliver better performance at their organization.
Virtual Learning Experience (Online) Public Schedule:
16 – 17 March
23 – 24 May
13 – 14 June
20 – 21 July
9 – 10 August
21 – 22 September
17 – 18 October
9 – 10 November
7 – 8 December
Face-to-Face Public Schedule:
7 – 8 March
30 – 31 May
12 – 13 July
7 – 8 September
25 – 26 October
23 – 24 November
Besides public classes, we also deliver training in In-House Training, On-Demand Classes, Webinar, and 1-0-1 format for both online & offline classes. Feel free to contact our team for further assistance.
Tailor-Made Program:
We are aware and understand that every organization is unique in terms of its leadership, management, nature, culture, challenges, and needs. Therefore, we are ready to listen to your unique needs for the training and any gaps that need to be answered with the training. Training content can be tailored to the specific needs of you as our client, and we are open to discussing changes that may occur due to some circumstances.
About VLE:
This Virtual Learning Experience (VLE) Online program is designed as a live-delivery online learning sessions, to provide an experience of a classroom with the right design and methodology.
The VLE is delivered without pre-recorded material (video/audio that has been recorded in prior), using online meeting platforms to create active participation, group discussions, experience-sharing, group work exercises. Participants are required to be actively involved in the virtual learning experiences using a combination of online platforms.
