Communication Skills for Supervisors and Managers

2-Days Workshop

Communication is one of the essential skills for supervisors and managers. Their ability to convey ideas, influence others, and get feedback is key to their success, eventually creating value for the organization. Communication skills include listening, building relationships, setting clear priorities, facilitating collaboration, and conveying the organization’s vision. Without a doubt, any supervisors/managers who excel in all of those skills are good leaders.

To equip supervisors and managers with excellent communication skills, Foster & Bridge Indonesia offers you a workshop/training on Communication Skills for Supervisors and Managers. With this training, you will sharpen your already existing communication skill and take it up to a higher level, customizing it to your success in performing the job and managing your teams.

Key Benefit for Participants:

• Hone your communication skill effectively
• Identify the best communication style applicable to a certain situation
• Understand team communication and synergy and what it takes to succeed
• Refine your active listening skills
• Re-discover your communication potential and how to use it to manage your team’s achievement

Program Outline:

• Re-visiting Communication Foundation
  • Refreshing the understanding of communication principles & model E-CSSM
  • Barriers in communication
  • In a nutshell: verbal, vocal, visual (body language) and other non-verbal communications

• Understanding Communications Key Success Factors in the workplace
  • Interpersonal skill needed in the workplace
  • The art of active listening
  • Communications in the workplace: success and failure factors
  • Interpreting messages verbal and non-verbal

• Improving Understanding of self and other’s Communication Style
  • Analyzing SWOT of your communication style
  • Understanding typical team communication style
  • Understanding each parties’ goal in communication

• Achieving communications excellence
  • Defining values in communication E-CSSM
  • Identifying communication challenges faced by supervisor/manager
  • Coping with the challenges in project using excellent communication skill
  • Giving appreciation and constructive feedback
  • Unlearn & Re-learn process ‒ communication best practices
  • Redesigning communication style that truthfully yours

Recommended Participants:

Any existing & future Supervisors, Managers & Team Leaders who wish to perform and to deliver better performance at their organization.