What happen if a sales person failed to lead a conversation? A talkative or well-trained sales person might sail any conversation with ease, but what about a new sales person or a rather quiet person? Have you been struggling to gather enough energy? Or frustrated with your lack communication skills just to even start a light chat?
We know that our ability to strike up a conversation is one of the most important skill for us to perform well, especially for sales people where we rely heavily on individual’s communication that flows smoothly and unforced conversations.
This workshop will help the participants to enhance their ability to communicate with their customers/clients. In each session, participants will be guided step by step in planning and developing their sales communication skills.
Outline:
- Know Your Market
- Preliminary Research and Preparation
- How to Start the Sales Discussion Indifferent Customers
- Probing Questions
- Recognizing the Sales Opportunity
- Overcoming Rejections (Dealing With Customer’s Concerns Wholeheartedly)
- Sales Closing Skills
Recommended Participants:
This workshop will be a great opportunity for junior sales person (beginner) and anyone who wants to gain knowledge about the sales communication skills.
About VLE:
This Virtual Learning Experience (VLE) Online program is designed as a live-delivery online learning sessions, to provide an experience of a classroom with the right design and methodology.
The VLE is delivered without pre-recorded material (video/audio that has been recorded in prior), using online meeting platforms to create active participations, group discussions, experience-sharing, group work exercises. Participants are required to be actively involved in the virtual learning experiences using a combination of online platforms.
